We went out to dinner last night. Admittedly we go out to dinner fairly often. We like it. Last night we tried a new place. Mexican theme. It looked nice with an interesting theme appropriate menu.
Josh sat us and brought the wine we order quite quickly, then Janine took over. At first things seemed like they were going well. She told us the specials and I ordered the blackened Red Snapper. That wasn't what I had in mind to order but it sounded good. My wife opted for the salmon.
We waited quite a while for our meals to come out which was a bit of a surprise because the restaurant wasn't terribly busy - not slow but not really full either. The food was very good however and it came fresh and hot so it wasn't waiting to be picked up in the kitchen.
At about 7:05 we had finished the wine and the food. At 7:15, Janine came to see if we wanted dessert. We said no and my credit card was already on the table. By 7:30, we were fed up and left our table to find her so we could settle our bill. Typically I tip 15 to 18%, or more if service is exceptional. This was the first time in recent memory when I left nothing.
Maybe I'm getting old but I remember good service. While this instance was exceptionally bad, I just don't think service is as good as it was. There are exceptions of course but I'm finding indifferent service far more often than I once did.